Returns & Exchanges
We want you to be completely satisfied with your LAPO hardware. Our return process is designed to be as seamless as your shopping experience.
Our Commitment
You have 7 days from the date of delivery to return or exchange your items. All items must be in their original condition, unused, and with all original packaging.
Full refund for manufacturing defects
Hassle-free size/model exchanges
How it works
01
Initiate Request
Login to your account and go to 'My Orders' to start a return or exchange request.
02
Quality Check
Pack the item in its original premium box with all tags and accessories intact.
03
Pickup & Process
Our logistics partner will collect the package, and your refund will be processed upon inspection.
Non-returnable Items
- • Custom-made hardware
- • Items without original tags
- • Clearance/Final sale items
- • Products damaged by misuse